Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Installation & Updates › Demo Content Installation › installation is not going as shown in demo › Reply To: installation is not going as shown in demo
Again, we’re sorry to read our support policy doesn’t reach your standards.
For all refund requests, please review the Envato Refund policy:
If your issue is matching the described conditions, please introduce your request to Envato. It will be redirected to us.
Can you confirm you reached out to your hosting company and asked them to increase this limit for you, as suggested in my previous message with the commons issues? If you want to do it yourself, we suggest you to add the following snippet via FTP at the .htaccess file:
php_value post_max_size 32M php_value upload_max_filesize 32M php_value memory_limit 256M php_value max_execution_time 300 php_value max_input_time 300 php_value session.gc_maxlifetime 86400
Please note we’ll do our best to find the solution and make it work.