In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Reply To: Members area

Manathan
Keymaster
Themosaurus Support
  • 0 Topics
  • 1746 Posts

Thank you Jose for your feedback. 🙂

In that case, we think that something may have go wrong during the import. You’re thinking right, it’s recommended to reset your WordPress database. We suggest you to use WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

You can easily install the theme by relaunching the setup wizard, as it will programmatically do every steps for you.

Hope this will solve your issue.

We’re waiting for your feedback.

Regards,

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