Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Reply To: installation is not going as shown in demo

Themosaurus Support
  • 0 Topics
  • 2087 Posts

Hi Cindy, 🙂

Can you confirm you reached out to your hosting company and asked them to increase this limit for you, as suggested in my previous message?

For all refund requests, please review the Envato Refund policy:

If your issue is matching the described conditions, please introduce your request to Envato. It will be redirected to our us.

Thank you in advance.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️