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In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Reply To: Membership Page UI Issue In Profile Memebership Tab

Themosaurus Support
  • 0 Topics
  • 2087 Posts

Hi Rubaitul Azad,

Thank you for your feedback. Please note that I deleted your credentials of your answer as you didn’t make this answer private. If you don’t post private reply when you share these kind of information, they will be accessible to everyone.

We’ll take a look to find out where this issue might coming from.

Please note that we ask our community to comply to very simple rules, like splitting long and convoluted questions into short straight-to-the-point questions, like sharing highlighted screenshots as much as possible or like posting one topic per request or subject. This very easy requirement has still not been respected by you as you keep on posting topics including multiple subsections and it make our support job more difficult. You posted one question in one answer, but you have to create another topic. To create a new topic for your second issue, click here:

Get Support

Then, you’ll have to create other topics for your other issues.

Thank you for your understanding.

We’ll be back to you as soon as possible.


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