Hi there, Manathan.

I deactivated all plugins except those necessary for Cera theme and BuddyPress. I don’t have any custom PHP snippets except through WP Code Lite which were deactivated when the plugin was deactivated.

I then went to a test Dashboard and added “Who’s Online/BuddyPress Online” to a block using native Gutenberg builder. The green dot appeared on my profile pic indicating my online status.

I then activated only Elementor and Elementor Pro and tried to re-edit my Dashboard. No green dot appears. So it seems something happened with the latest update(s) of Elementor / Elementor Pro that causes the green dot to no longer work if using Elementor Builder.

All Plugins and theme versions are up to date.

No cache is used on this site as it caused too many errors — so Cloudflare cache is disabled through htaccess file:

Header always set Cloudflare-CDN-Cache-Control “max-age=0, smax-age=0” “expr=%{CONTENT_TYPE} == ‘text/html; charset=UTF-8′”
Header always set x-rocket “0”

And no caching plugins are used on the site.

I always work in Incognito browser — so no cache there either.

As far as I can determine, something went wrong with Elementor/Grimlock/BuddyPress causing the online green dot to disappear.

Thank you.

~ Angela