Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Reply To: HI,Support will be unavailable during 31 October and 1, 2 and 3 November?

Jason
Keymaster
Themosaurus Support
  • 1 Topics
  • 331 Posts

Hi @bothead,

Don’t worry, your support is still valid until 19 January 2020.

The message you are seeing is only to inform everyone that our support team will be unavailable on 31 October, 1, 2 and 3 November.

But don’t worry, the support team will be back on 4 November to answer your questions again!

Hope this clarifies the situation for you 🙂

Best regards,

EDIT: I just noticed your reply, thank you and the happy Halloween to you too 🙂

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️