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Hello,
I have a Plesk server which is optimized, has 8 Core CPU, 8 GB Ram. I liked the theme a lot, I did my best to improve speed. But even so, the theme is so slow. I decided to refund. But is it possible?
At the same time, you recommend WP-Rocket. But if you really guarentee the speed by WP-Rocket I want to buy it and don’t refund. I am waiting a respond as soon as possible. Thank you!
Hi @propeace,
Thank you very much for reaching out! 🙂
We’ve recently addressed a very similar issue in another topic. To find out how you can resolve it, please click the following link:
https://support.themosaurus.com/forums/topic/very-slow-website/For all refund requests, please review the Envato Refund policy:
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
https://themeforest.net/page/customer_refund_policyIf your issue is matching the described conditions, please introduce your request to Envato. It will be redirected to us.
If you have further questions or requests, feel free to create other forum topics.
We remain available for all matters related with our theme!
Cheers,
If I buy WP-Rocket, i can use all plugins?
I mean, if I buy WP-Rocket plugin. Can the website be fast?
Hi @propeace,
Note that too many plugins will considerably slow down your page loading time. Several of our demos have a lot of plugins activated to showcase what’s possible with our product but we advise to stick to the bare minimum!
We can’t take any responsibilities for this plugin, but we can assure you it will help you make your website working faster. Note that the final result will depend of all the plugin you’ll use.
Don’t hesitate to read the articles of their documentation to know more:
https://docs.wp-rocket.me/category/1223-performanceCheers,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘About WP-Rocket and Refund’ is closed to new replies.
