My Cera theme keeps freezing up and timing out after several actions. I have disabled all my plugins incase this timing out was being caused by a plugin but its still happening. Please help. Is there something I may be doing wrong? Thanks.
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.
This issue is probably caused by insufficient memory allocation or file permission misconfiguration for your server.
For better debugging purposes, please first activate logging on your website, just turn WP_DEBUG to true, like following: define ('WP_DEBUG', TRUE);
You will find this constant in your wp-config.php file.
This may confirm that the problem is related with your configuration and it will give you the necessary error logs to transfer to your server hosting support.
Please also check the WordPress prerequisites here: https://wordpress.org/about/requirements/.
For better performance (and better security) we obviously recommend the version 7.2 for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.
Finally, you could also give a look to our post about the most common installation issues:
You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.