Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy!
when the user have some activity in my community, the user received an email from my community. For example: when I´m creating an account, I´m receiving the email that it´s telling me “Welcome to our community and blablabla…” And for example when I received the email from my community, the email address is saying from “firstname.lastname@example.org via aisalwpweb148.prsa.iaas2.secureserver.net”. How can I just notificate that the email was sending from email@example.com?? I do not want that the users can see “via aisalwpweb148.prsa.iaas2.secureserver.net”.
Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.
To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums: buddypress.org/support
We remain available for all support requests related with the use of your theme.
You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.
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