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the filter name over other filter

This topic is resolved
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • John
    Participant
    • 83 Topics
    • 197 Posts
    @pablogsierra

    Hi there!

    in the members directory, the name filter is over other filter. I will add the screenshot.

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4670 Posts
    @themodactyl

    Hi @pablogsierra,

    Thanks for getting in touch! We’ve received your request and we’ll get you an answer shortly. 🙂

    We’re experiencing a much larger number of requests than usual so our wait times are longer than expected. We’re working hard to get back to you as quickly as we can and we really appreciate your patience!

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4670 Posts
    @themodactyl

    Hi @pablogsierra,

    Thank you for reaching out to us. 🙂

    Can you please make sure the Directory form is correctly set? Please find the attached screenshot.

    Best,

    John
    Participant
    • 83 Topics
    • 197 Posts
    @pablogsierra
    This reply has been marked as private.
    John
    Participant
    • 83 Topics
    • 197 Posts
    @pablogsierra

    I believe that I know why this happening. It´s bc the bbpress by default it has the members search filter, and when I set up other filter is going over the other filter. I just need a CSS to keep it separate.

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4670 Posts
    @themodactyl

    Hi John,

    Thank you for your feedback. Glad to read you found what caused this issue.

    Can you please confirm me this issue is solved?

    Best,

    John
    Participant
    • 83 Topics
    • 197 Posts
    @pablogsierra

    Hi Manathan,

    the issue is still there. Could you send me the CSS to keep it separate?

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4670 Posts
    @themodactyl

    Hi John,

    It’s best if we take a quick look at this. 🙂

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘the filter name over other filter’ is closed to new replies.

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