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all pages I create show 'not found'

This topic is resolved
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Donghyup Shin
    Participant
    • 2 Topics
    • 5 Posts
    @bestice

    Hello, I imported the latest version and I started customizing, but whenever I follow your tutorial, such as I made a new page, the page does not appear.

    For example, I made a login page and go to login page, it appears like not found 4040 error as I attached the screenshot.

    So I checked all the pages that I imported and found out that all the pages are not working.

    Could you guide me how to fix these problems?

    My website is http://allseek.kr

    Thank you.

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @bestice,

    Can you please create a new website user for us? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next private reply.

    Cheers,

    Donghyup Shin
    Participant
    • 2 Topics
    • 5 Posts
    @bestice
    This reply has been marked as private.
    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @

    Indeed, you have a lot of 404 errors.
    Could you install these two plugins (FTP password is needed to achieve new plugin installation).
    – Rewrite Rules Inspector (https://wordpress.org/plugins/rewrite-rules-inspector/)
    – WP Sweep (https://wordpress.org/plugins/wp-sweep/)
    – Error Log Monitor (https://wordpress.org/plugins/error-log-monitor/)

    Let us know as soon as it is done so we can investigate further.

    Regards,

    PS : We put the admin’s language as English because we can’t read Korean very well 🙂

    Donghyup Shin
    Participant
    • 2 Topics
    • 5 Posts
    @bestice

    Hello, I installed 3 plugins that you’ve mentioned.
    Please kindly investigate my website.

    Thank you for your help!

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @bestice,

    After several tests, we think it comes from your site environment (hosting, FTP, etc.) and not from the theme or a plugin.

    Can you create a FTP user for us so that we can check the .htaccess file?
    Unfortunately, even after this verification we cannot guarantee that the problem will be solved.

    Thank you in advance.

    Regards,

    Donghyup Shin
    Participant
    • 2 Topics
    • 5 Posts
    @bestice
    This reply has been marked as private.
    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @bestice,

    Your “.htaccess” file seems fine.
    As I feared it is probably due to your hosting configuration. I advise you to contact them and explain your problem in detail.

    You can see that if you change the Permalinks structure to “Plain” instead of “Post Name”, all your pages are accessible (cf. screenshot).
    This proves that there is a problem with url rewriting on the server side.

    We hope this will help you.

    All the best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘all pages I create show 'not found'’ is closed to new replies.

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