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Hi,
I just updated the theme and all plugins are updated. Now the home page is blank. Please see attached image and link:
Cache cleared and new browser tested.
Hi @squaggs,
Can you please create a new website user for us? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next private reply.Cheers,
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Hi @squaggs,
We found the problem. We have deactivated the “Merge + Minify + Refresh” plugin.
We don’t know very well how it works but apparently it doesn’t do its job well… In addition I see that you already have the W3 total cache plugin enabled. These two plugins apparently do exactly the same thing.Then We have noticed that you do not have the latest version of Gwangi (you have version 1.1.4 and the latest version is 1.1.5).
To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.
Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.
When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your Gwangi theme from there by clicking the “Update available” button.Regards
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Home page blank after update’ is closed to new replies.
