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Hello,
When 2FA is turned on, particularly Wordfence 2FA, some cut off text is incorrectly shown on the 2FA login screen. We believe this is due to the Grimlock Login plugin.
We’ve attached a screenshot to show the problem.Thanks.
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help:
Kind regards,
Hi Nifty,
To change this, simply add the following code snippet to your website:
/** * FIX: Hide label for double authentification */ #wfls-prompt-overlay{ margin-top:0px; }To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
Pasting your code snippet there should do the trick for you.Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.
If you want to go further with the customization of your website, we advise that you require customization work.
Regards,
Hi Manathan,
Thanks for sharing the snippet; unfortunately though, it doesn’t have an impact on the issue when it’s actually put into the CSS.
If it’s of any help, we’re using the attached login layout.Thanks.
Hi Nifty,
Sorry. Waiting the update, you can add these lines through your FTP in plugins/grimlock-login/assets/css/login.css.
These lines will be automatically removed in the next update. But don’t worry, the next update will solve this issue. This is a temporary fix. 🙂
Sincerely,
Hi Manathan,
Thanks, that’s done it. 🙂
I’m glad to read that Nifty. 🙂
We’ll be back to you ass soon as the update is available.
Cheers,
Hi Nifty,
We have just released a new update of Grimlock Login. Updating this plugin to the latest version should fix this issue.
After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Kindest regards,
🍾 2022 is coming ! 🥂
From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2022. Be sure that we’ll do our best to manage all your topics as soon as possible.
We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!
The topic ‘Grimlock login causing 2FA login page to show incorrect cut off text’ is closed to new replies.
