Hi iCon,

Thank you for reaching out to us!

It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.

Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

Thank you.

thank you for granting us access to your dashboard. Seems there was a style issue, it has been solved thanks to this CSS snippet :

/**
* Remove padding right in user name in directory
*/
.directory #members-directory-form .card:not(.term__card) .entry-header{
	padding-right:0px;
}
.shortcode-author-avatars .grimlock-author-avatars__author-list{
  width:100% !important;
  display:flex !important;
}

Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

If you want to go further with the customization of your website, we advise that you require customization work.

Regards,