Hi Sandeep,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Unfortunately, we have no clue. As this issue is related with the standard behavior of BuddyPress, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.
To go further, we invite you to post your request on their support forums: buddypress.org/support
We remain available for all support requests related with the use of your theme.
Best,