Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Icons are not showing correctly, getting 404 errors

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Icons are not showing correctly, getting 404 errors

Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Installation & Updates › Theme Installation and Updates › Icons are not showing correctly, getting 404 errors

This topic is resolved
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Krispan
    Participant
    • 1 Topics
    • 3 Posts
    @krispan

    This is the 2nd time I’m in setting up this theme on a fresh wordpress installation. Icons on the sites are not showing correctly, then I noticed that there are some console errors related to missing resources. But the assets are in the correct folder.

    I got an blank page during the demo content uploading, but I guess that is not important as these errors are related to core files of the theme.

    capture2-4 Capture2 capture-16 Capture
    September 4, 2019 at 22:11 #7661
    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @krispan,

    This kind of issue is often related to wrong access rights on some files (on your FTP) or because of misconfigured cache plugins that change file paths.
    Can you confirm these two possibilities?

    Best regards,

    September 5, 2019 at 09:41 #7665
    Krispan
    Participant
    • 1 Topics
    • 3 Posts
    @krispan

    I checked my htaaceess and file permission. Couldn’t find anything. Also I don’t have any additional cache plugins, only have the default plugins installed through this theme. Another thing is twentynineteen default wp theme is working fine with in my wordpress installation, it is loading the static files without error.
    This is my test domain. https://hm.citybookirl.com where I have installed this. username and password is admin.
    My only guess is the demo content import didn’t work properly, I got an blank page. But it should not be a matter for this.

    September 5, 2019 at 21:29 #7668
    Krispan
    Participant
    • 1 Topics
    • 3 Posts
    @krispan

    Hi, actually I just tried this them on my local, it is working fine. So I will check my server settings again and let you know if I need any further help on this.
    Thanks.

    September 5, 2019 at 21:59 #7669
    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    You’re welcome @krispan. ?

    As @themopteryx said, these static files issues are frequently related with permission settings. Some fine tuning should solve your issue.
    Also, if you find further issue with the demo import, please check the following post as it addresses the resolution to the most common issues:

    Demo Import Troubleshooting – Common Issues and Resolutions

    Cheers,

    September 6, 2019 at 09:07 #7671
  • Author
    Posts
Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Icons are not showing correctly, getting 404 errors’ is closed to new replies.

Popular Questions

Directly from the documentation

Complete documentation

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Find Common Issues and Resolutions

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Leave a Review

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

View MatchPress

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Create a Cera app
Create a Gwangi app

Holiday, Weather & Festive effects
to pimp your WordPress Site

Discover plugin now