Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 
I see that in order for the subscriber to appear in the role, you have to activate the profile from the email and since it cannot be done in Spanish because the role does not appear, when the activation in Spanish by email is solved, it will put subscribe in the role.
