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Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Reply To: Error in preview featured image

Manathan
Keymaster
Themosaurus Support
  • 0 Topics
  • 2065 Posts

Hi Vicenzo,

Thank you for buying our theme. We hope it will meet all your expectations! 🙂

Thank you for granting us access to your WP Admin. Please note that I took the liberty to remove these credentials from you message to keep them safe from others users. Next time you want to share some secure information, you can post them in your next reply and mark it as private to keep this between us.

I notice that the “LearnDash Course Grid” plugin is missing. Can you please install it to see if this issue is resolved?

We’re waiting for your feedback.

Regards,

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