Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Reply To: “Topics” and “replies” repeated in profile menu

Manathan
Keymaster
Themosaurus Support
  • 0 Topics
  • 2065 Posts

Thank you Mahtab for your patience.

Unfortunately, we have no clue. 🤷🏻‍♀️

As you can see on the attached screenshots, I disable all plugins and change the theme. I just kept BuddyPress and bbPress, but this issue is still occurring. In conclusion, it means this issue is related with bbPress, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

To go further, we invite you to post your request on their support forums:
https://bbpress.org/forums/

We hope they will be able to help you solve this quickly.

Best,

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️