Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Reply To: Does this theme use some sort of caching?

Manathan
Keymaster
Themosaurus Support
  • 0 Topics
  • 2087 Posts

Hi Brendan, 🙂

What application are you using to use social login? We usually recommend the Nextend Social Login and Register plugin as it is entirely compatible.

We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionality. In conclusion, our theme doesn’t include any caching system. We suggest you to change the theme like Twenty Twenty to see if this issue still persists.

We think this issue is related to your browser cache. However, the extension you use should refresh the page quickly. As you know, the installation, setting or debugging of third party plugins isn’t part of the support we will provide. When an issue concern a third party plugin, not with the use of your theme, it’s best if you reach the plugin authors.

We’re waiting for your feedback.

Best,

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️