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Reply To: Internal Server Error – Grimlock for Buddypress

Manathan
Keymaster
Themosaurus Support
  • 0 Topics
  • 2012 Posts

Hi Sandrine,

Thank you for buying our theme. We hope it will meet all your expectations! 🙂

We’ve addressed a very similar issue in another topic. Please click on the following link:

Grimlock for BuddyPress and Grimlock for bbPress not working on bitnami server

Can you confirm that’s the one you found? I suggest you to follow these steps, as mentioned in the topic:

  1. First please try to contact your hosting provider to see if they can help. Make sure to explain that you are having an internal server error, and not a PHP error.
  2. If they still redirect you to us, please include the Apache logs of your server so that I can take a look at those
  3. If you can, try to install your website on another server from another host to see if it works. And if it does, that gives you one more argument to send to the bitnami team to prove that the error is related to the server.

Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you will be making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻

If you have further questions or requests, feel free to create other forum topics.

We remain available for all matters related with our theme!

Cheers,

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