Hi @bedurion,

Thank you for reaching out to us.

That’s very odd. My best guess is that your issue might probably caused by some conflicting versions between plugins.

Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

Don’t hesitate to come back to us if this issue still persists.

Thank you.

Hi Bedurion,

Thank you for your feedback.

In that case, this issue is probably caused because this page isn’t build with Elementor. In fact, you need to delete this page and re-create it with Elementor. I think this article form our documentation might help you solve this:

Installing the Elementor Demo Version Manually

Please be aware that we did not (yet) create the Elementor template for Armadon. However, the compatibility of Elementor has been accepted recently:

Add compatibility with Elementor and make optimization

We’ll be back to you as soon as this integration is made. However, you can already build this page with Elementor. In case you’re facing an issue with this builder, please don’t hesitate to report them to us. This way, it will help us to make this compatibility quickly as we will have a list of the potential issues to fix.

Best,

You’re welcome Bedurion.

Thank you for your patience. 🙂

Best,

Hi Bedurion,

We recently released a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.

If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

To update your theme, you can download and install the Envato Market plugin (envato.com/market-plugin/) on your WordPress site.

Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.

Cheers,