Hi Vadim,

Thank you for buying our theme. We hope it will meet all your expectations! 🙂

We visited your website, but we cannot face this issue. All seems to work fine from our side. Are you still facing this issue? Are you facing this when logging in? In that case, it’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.

Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

Awesome website by the way! 🐶 The coincidence is incredible, we have recently made a new demo dedicated to our 4 legged friends: https://pets.mandha-theme.com/
Wish you great success!

Thank you.

Hi Vladim,

Thank you for granting us access to your WP Admin.

We investigated but cannot reproduce this error. Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

Thank you.