Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Website Setup › Emails › Activation Emails Not Delivered
I’m having issue with activation emails not delivered to subscribers. I read in one of your replies saying it might be an issue with the host. I use bluehost. How do I get help from them concerning this issue. I have over 500 pending subscribers waiting for the activation emails. System shows the email are sent but users haven’t received their emails yet, could it still be a host issue?September 22, 2021 at 09:38 #35283
Thank you for bring this issue to our attention. This issue can occur when your activation or registration email is either not send by your server -for instance, when mailing services are incorrectly set- or not received by your registering user because of his mail client spam filter.
To help you to solve your issue, you might also be interested by the following BuddyPress support forum topics:
Unfortunately, this issue is related with BuddyPress and the installation, setting or debugging of third party plugins isn’t part of the support we will provide for our theme. Note that our theme has nothing to do with emails, as it does not handle them and does not modify them at all.
In case your hosting provider doesn’t answer you, we suggest you to ask for more help on the BuddyPress support forums:
Please note that, waiting the solution, you are able to activate your users’ account manually in Dashboard > Users.
Regards,September 23, 2021 at 10:15 #35326
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
The topic ‘Activation Emails Not Delivered’ is closed to new replies.