Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Activity issue with 'registered' status repeat

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • alex
    Participant
    • 81 Topics
    • 259 Posts
    @abourne

    Merry Christmas and a Happy new Year!

    Please find attached a concern.

    This seems to occur on most profiles.

    What is causing this and how to resolve?

    Regards
    Alex

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @abourne,

    Merry Christmas and Happy New Year to you too! ?

    Could please be more specific? What is going wrong exactly? Could you comment your screenshots a bit more please?

    Thank you.

    alex
    Participant
    • 81 Topics
    • 259 Posts
    @abourne

    Apologies. It is the duplication of the same activity item. If a user registers, it mentions this numerous times…

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @abourne,

    Unfortunately we are unable to reproduce that issue on our side. We believe this is most likely an issue with one of the plugins installed on your website. Maybe something like a social login plugin that would add a “registered” activity in addition to the default one? I also noticed that on the first screenshot (the one named “Screenshot-227”), the name of the user is different between the two “registered” activities.

    To go further, my advice would be to first update all your plugins to see if the issue is still happening. Then check all your BuddyPress plugins settings, especially if you’re using a social login plugin, to see if one of them has an option related to that type of activity and if you can eventually disable it. And if that still doesn’t help, I’m afraid you’ll have to find out which plugin is causing it and then contact their support service to see if they can help.

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Activity issue with 'registered' status repeat’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site