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Hello!
After updating the age of each members doesn’t appear any more. Is it possible to restore it on members directory?
Hi @rodattac,
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Did you try to deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version, but also that all the recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
Thank you.
Hello, We interrupt our website to fix this bug
SO here is the list of active plugins see JPEGWe confirm having the latest version of the dating Gwangi and the issue is still persisting
Can you help?
hello, still the same issue
no age member on directory members, can you help?
Hi @rodattac,
Sorry for the late answer.
We will investigate further to find from where this issue is coming from.
Are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
We will be back to you ASAP.
Thank you very much for your patience.
Regards,
The recommended plugins Kirki and Easy Custom Sidebar were missing on your website. I took the liberty to install them. As you can see, it fixed an issue you had with your navigation. Indeed, your logo was huge.
Concerning the age, the option was no longer checked in the BuddyPress option. Please find the attached screenshot. To choose which fields you want to show, go to Customize > BuddyPress > Members.
Can you confirm all is working on your side please?
Best, 🙂
Thank you very much
It works !
You’re welcome @rodattac! ?
We have at heart to provide the best support.
We really hope our theme meets all your expectations. Feel free to review our theme on our Themeforest page:
https://themeforest.net/item/gwangi-dating-community-theme/21115855It very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !
And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️
Thank you!
The topic ‘Can I get the age of the members on the directory members’ is closed to new replies.
