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Hello my name is Jordy 🙂
Thank you so much for this awesome theme. It fits perfectly to my wishes. However i’m not able to recreate this theme like the demo. Can you help me figure out what i am doing wrong?
It seems like i’m missing some correct styling which i think have to do with some plugins.
I want to recreate the following demo for my own to customize with colors:
https://community.gwangi-theme.comThe page that i can’t seem to recreate exactly is the following:
https://community.gwangi-theme.com/members/demo/I got a test environment setup which i can give you access to. Please let me know if you can help me so i can share the credentials.
ps: I attached some screenshots which as you can see isn’t working properly. In one screenshot you can see that the hamburger dropdown menu is open which i can’t close. In the other screenshots you can see that there are some weird styling related things going on. its not perfect like the demo.
Many thanks,
Jordy
Schermafbeelding-2020-04-01-om-16.43.30
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Schermafbeelding-2020-04-01-om-16.44.10
Hi @jordy,
Thank you for reaching back to us! And thank you for the kind words! ?
First, can you make sure that you have the latest version for our theme? And also that all the required plugins, especially Grimlock and Grimlock for BuddyPress, are up-to-date please?
Yes, could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Cheers,
This reply has been marked as private.
Hi @jordy,
Thank you for sharing all this precious info with me.
To make sure that I can pinpoint the issue quickly, could you deactivate all plugins that have not been installed with your theme during its setup AND all existing custom PHP/CSS/JS code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make that you have the latest theme version and that all recommended plugins are up-to-date as I cannot make all updates from WP admin like you just mentioned. Finally, you could also consider clearing all activated caching system -from your site ou external- as well as your browser cache before investigating any further.
It will help much.
Thank you.
Hey @olivier,
Thank you for your help 🙂
I’ve disabled the plugins except the Grimlock. Also we aren’t using any caching plugins/software.
We also use the latest plugin versions of Grimlock & Gwangi.Is there anything else i can do to help you? If so please let me know!
Kind regards,
Jordy
Hi @jordy,
Thank you for deactivating all extra plugins. We will investigate further to find from where this issue is coming from.
We will be back to you ASAP.
Thank you for your patience.
Regards,
Hi @jordy,
I took the liberty to disable most of your plugins, including your custom styling plugin. Then I proceeded to update all of them.
In the end, this issue seems to have been solved with the update of Grimlock for BuddyPress.
Could you confirm that it is OK for you?
Thank you.
Hey @olivier,
Wow, thats perfect! Except when i update grimlock for buddypress in our own repository it says that its up to date.
This is the latest .ZIP url we use in our repo:
https://files.themosaurus.com/grimlock-buddypress/grimlock-buddypress.zipAm i doing something wrong there?
Hi @jordy,
It’s already up-to-date because I updated your plugins yesterday to fix this issue. There’s no new for update until the next version.
Best,
Hey @olivier,
Damn you react fast 😀 thank you so much for that!
I meant locally. i’ve got the project locally aswell. which would mean that i would be some versions behind. but after updating it says that my version is already up to date. So i was curious if that link i send above was the latest version of grimlock for buddypress.
Kind regards,
Jordy
Hi @jordy,
Yes, I can confirm that is the latest version released! ?
However, you shouldn’t need to manually download and update your version, even if you’re working on your website locally. It is true that our plugins are currently hosted on our servers but all updates can be done through the WP admin.
WP will notify you of any future update.
Best,
Hey @olivier,
Thanks for your reaction!
Many many many thanks for your quick support. Is there anyway I can leave you a 5 star review.
And if encounter anymore issues i’ll contact you 🙂Kind regards,
Jordy
Hi @jordy,
You’re welcome! ?
We’re glad to help any way we can.Feel free to review our theme on our Themeforest page:
https://themeforest.net/item/gwangi-dating-community-theme/21115855It very nice of you as this helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features.
By doing this, you will be making a great contribution to our community, and we thank you very much for that! #SharingIsCaring
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Can't get Gwangi exactly like the Demo. What am i doing wrong?’ is closed to new replies.
