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Hello, I have a problem with icon.
I can’t see any icon on the page (search icon, notification, menu side,
What should I do?Thank you for your help:)
Screenshot-2020-09-11-at-22.50.21
Screenshot-2020-09-11-at-22.45.07
Screenshot-2020-09-11-at-22.39.22
Hi @cocolong1227,
Can you confirm this issue still persists please? When I’m going to your website, I can see all the icons perfectly.
Is this issue only appears for login users?
Best,
Hello, Thank you for replaying me back .
I found that it’s only appear when I login with Administer ID.
Hi @cocolong1227,
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Can’t see icon’ is closed to new replies.
