- This topic has 5 replies, 2 voices, and was last updated 6 months ago by
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Hello,
The ability to upload a cover image does not show. When you go to profile, upload cover image tab, the buttons are not there. I attached a screenshot. If you need login info, I have another post with issues where I left the info in a private reply here:
Register Page using Paid Memberships Pro Styling Not Working After Update
Hi Alongar,
I was able to change the cover image on a fresh install with all plugin updated. Can you please make sure all is updated on your site and your cache emptied ?
Please find the attached screenshot.
Note that I was not able to log in, seems the login credentials are not valid anymore.
Best,
This reply has been marked as private.
Thank you.
Strange! My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos. Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting, please?
Please also make sure to clear all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Thank you.
Hello,
The issue was with the Autoptimize plugin.
Hi Carm,
Glad to read that all is working fine! 🙂
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Cover Image Issues’ is closed to new replies.
