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Create a new group – ERROR

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Create a new group – ERROR

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • ARNAUD
    Participant
    • 4 Topics
    • 9 Posts
    @cyrinaarnd

    Good evening,

    I can no longer create groups either via the profile or the wordpress dashboard.
    For example, I put the title and the description and when I click on ‘save and continue”, the page loads on https://classic.gwangi-theme.com/groups/create/

    How to fix that please ?

    Thank you,

    Mrs.ARNAUD

    March 15, 2022 at 19:29 #39413
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Hi Arnaud,

    Thank you for reaching out to us.

    It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    March 16, 2022 at 09:12 #39415
    ARNAUD
    Participant
    • 4 Topics
    • 9 Posts
    @cyrinaarnd
    This reply has been marked as private.
    March 16, 2022 at 10:09 #39416
    ARNAUD
    Participant
    • 4 Topics
    • 9 Posts
    @cyrinaarnd
    This reply has been marked as private.
    March 16, 2022 at 12:29 #39417
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Hi,

    Thank you for granting us access to your WP Admin.

    Indeed, the url was the one of our demo. It seems the url just needed to be changed in Dashboard > Appearance > Menus > Logged In User menu. Now, all should work fine.

    Can you please check on your side?

    Regards,

    March 17, 2022 at 10:19 #39425
    ARNAUD
    Participant
    • 4 Topics
    • 9 Posts
    @cyrinaarnd

    Good morning,

    You’re awesome, it’s amazing! I love you! Thank you for everything!
    I love all your work.

    See you soon,

    Kind Regards and Happy st Patrick’s day <3,

    Mrs.ARNAUD

    March 17, 2022 at 10:28 #39426
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    You’re welcome Mrs.Arnaud, we’re glad to help. 🙂

    If you’re happy with our theme, feel free to review our theme on our Themeforest page:
    https://themeforest.net/item/gwangi-dating-community-theme/21115855

    It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️

    Happy Saint Patrick’s day to you too!

    March 17, 2022 at 10:30 #39427
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    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

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