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According to my hosting support the Customise tab is not working, because of the Grimlock plugin. How could I fix it?
Hi Nasneychev,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
We’re sorry to read you’re facing an issue using the customizer. Be sure we’ll do our best to help you fix this.
To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 );More on this in the following topic: Debugging in WordPress.
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Once it is done, please come back to us.
Thank you.
Thank you Manathan! It is working now. Honestly, I like the theme. I am learning GamiPress now.
Hi Nasneyshev,
I’m glad to read this issue is solved!
Thank you for your kind words. If you’re happy with our theme, feel free to review our theme on our Themeforest page: Armadon – Gaming Community WordPress Theme.
It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !
And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️
If you have further questions or requests, feel free to create other forum topics.
Thank you!
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Customise is not working’ is closed to new replies.
