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Demo content images

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • rodolphe
    Participant
    • 35 Topics
    • 78 Posts
    @aumweb

    Hello,
    i ve installed theme and demo contant and i don’t know why i didn’t have alla images imported?

    Thanks

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi rodolphe,

    Can you please provide us with access to your website or maybe screenshots of your pages? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Best regards,

    rodolphe
    Participant
    • 35 Topics
    • 78 Posts
    @aumweb
    This reply has been marked as private.
    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi,

    Thank you for the URL to your website.
    Yes, we can see that only the images included in the theme files are displayed. All images that should have been downloaded during the import haven’t been created.

    Can you please check if you have some images created in your dashboard, under the “Media” section? Also, did you make sure to check the “Download and import file attachments” box during the import?

    Importing Demo Content

    Thank your for your reply.

    Best,

    rodolphe
    Participant
    • 35 Topics
    • 78 Posts
    @aumweb

    Hello,
    thnaks for your answer.

    There is no images in the media folder.

    I have check the “Download and import file attachments” box during the import but nothing two times?

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi,

    This issue might be caused by insufficient memory allocation or file permission misconfiguration for your server.

    For better debugging purposes, maybe you can deactivate all plugins, activate a default WP theme (i.e. Twenty Seventeen) and then try to run the WP Importer with the following file:
    https://raw.githubusercontent.com/WPTRT/theme-unit-test/master/themeunittestdata.wordpress.xml

    This may confirm that the problem is related with your configuration and it will give you the necessary error logs to transfer to your server hosting support.

    To activate logging on your website, just turn WP_DEBUG to true, like following:
    define (‘WP_DEBUG’, TRUE);

    You will find this constant in your wp-config.php file.
    More on this in the following topic: https://codex.wordpress.org/Debugging_in_WordPress

    Finally, you can check the WordPress prerequisites here: https://wordpress.org/about/requirements/.
    For better performance (and better security) we obviously recommend the version 7.2 for PHP.

    Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.

    We hope this will help.

    Regards,

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi,

    Also, once you’ve run the import with standard test demo content file, please post your logs in your next private reply so we can analyse them.

    Thank you very much.

    Cheers,

Viewing 7 posts - 1 through 7 (of 7 total)

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