Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Installation & Updates › Demo Content Installation › Demo content images
- This topic has 6 replies, 2 voices, and was last updated 6 years, 7 months ago by
Themosaurus.
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@themosaurus
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- 1675 Posts
Hi rodolphe,
Can you please provide us with access to your website or maybe screenshots of your pages? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.
Best regards,
August 27, 2018 at 13:41 #1793@themosaurus- 1 Topics
- 1675 Posts
Hi,
Thank you for the URL to your website.
Yes, we can see that only the images included in the theme files are displayed. All images that should have been downloaded during the import haven’t been created.Can you please check if you have some images created in your dashboard, under the “Media” section? Also, did you make sure to check the “Download and import file attachments” box during the import?
Thank your for your reply.
Best,
August 28, 2018 at 09:33 #1837@themosaurus- 1 Topics
- 1675 Posts
Hi,
This issue might be caused by insufficient memory allocation or file permission misconfiguration for your server.
For better debugging purposes, maybe you can deactivate all plugins, activate a default WP theme (i.e. Twenty Seventeen) and then try to run the WP Importer with the following file:
https://raw.githubusercontent.com/WPTRT/theme-unit-test/master/themeunittestdata.wordpress.xmlThis may confirm that the problem is related with your configuration and it will give you the necessary error logs to transfer to your server hosting support.
To activate logging on your website, just turn WP_DEBUG to true, like following:
define (‘WP_DEBUG’, TRUE);You will find this constant in your wp-config.php file.
More on this in the following topic: https://codex.wordpress.org/Debugging_in_WordPressFinally, you can check the WordPress prerequisites here: https://wordpress.org/about/requirements/.
For better performance (and better security) we obviously recommend the version 7.2 for PHP.Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.
We hope this will help.
Regards,
August 28, 2018 at 13:27 #1848@themosaurus- 1 Topics
- 1675 Posts
Hi,
Also, once you’ve run the import with standard test demo content file, please post your logs in your next private reply so we can analyse them.
Thank you very much.
Cheers,
August 28, 2018 at 13:29 #1849 -
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The topic ‘Demo content images’ is closed to new replies.