Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Elementor

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Richard
    Participant
    • 22 Topics
    • 49 Posts
    @wodz82

    Hi

    For some reson the elementor plugin does not work with the theme. Could you help please

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 430 Posts
    @themoceratops

    Hi @wodz82,

    Can you please tell us a bit more about this issue? What part of the plugin isn’t working ? Or are you unable to activate the Elementor plugin ?
    Don’t hesitate to take screenshots and highlight them to show us the issue so that we can get a better understanding.

    Best regards,

    Richard
    Participant
    • 22 Topics
    • 49 Posts
    @wodz82

    Please find the screenshot attached

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 430 Posts
    @themoceratops

    Thank you for the screenshot.

    After taking a look at your website, it seems like you have imported the demo content without the Elementor option.

    If you want to use Elementor, you need to check the “I want to use Elementor” box when you choose your demo in the import wizard (please see attached screenshot). If you don’t check that box **before** importing the demo, Elementor will not work for editing the pages.

    Since you already imported your demo, I’m afraid you will need to delete your current install and make a fresh one, and then re-import the content with the Elementor option checked.

    Hope this helps.

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Elementor’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site