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Error after Install

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Viewing 22 posts - 1 through 22 (of 22 total)
  • Author
    Posts
  • Thanissara
    Participant
    • 7 Topics
    • 35 Posts
    @pammy

    Hello,

    i purchased your Theme and Install Theme, Plugins, etc. like in your documentation described. Unfortunately i get on every page this Error code:

    Warning: Illegal string offset ‘post_thumbnail_displayed’ in /home/el5am602k6v1/public_html/wp-content/plugins/grimlock/inc/customizer/class-grimlock-page-customizer.php on line 47

    Warning: Cannot assign an empty string to a string offset in /home/el5am602k6v1/public_html/wp-content/plugins/grimlock/inc/customizer/class-grimlock-page-customizer.php on line 47
    Edit

    Warning: Illegal string offset ‘displayed’ in /home/el5am602k6v1/public_html/wp-content/plugins/grimlock-wordpress-seo/inc/customizer/class-grimlock-wordpress-seo-breadcrumb-customizer.php on line 42

    Warning: Illegal string offset ‘displayed’ in /home/el5am602k6v1/public_html/wp-content/plugins/grimlock-wordpress-seo/inc/customizer/class-grimlock-wordpress-seo-breadcrumb-customizer.php on line 42

    Please help me, what should i do?

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @Thanissara,

    First of all, thanks to purchase our theme !

    Can you send us several informations on your site environment like :
    – PHP version
    – SQL version
    – WordPress version
    – The list of installed plugin (except grimlock-* plugins and Lirki).

    Keep in mind that your problem is at the top of our priority list.
    We just need more information to see where the problem comes from!

    Thanks in advance !

    Thanissara
    Participant
    • 7 Topics
    • 35 Posts
    @pammy

    Hello,

    thank you for your fast reply. Below you will find the requested informantions.

    – PHP Version is 7.1
    – SQL Version is Server version: 5.6.39-cll-lve
    – WordPress Version is 4.9.5
    – Plugins installed and activated:
    ********************************************
    Adminimize
    Advanced Classifieds and Directory Pro
    Advanced WordPress Backgrounds
    Autoptimize
    BackWPup
    bbPress
    BP Profile Search
    BuddyPress
    BuddyPress Member Type Generator
    Coming Soon Page & Maintenance Mode by SeedProd
    Easy Custom Sidebars
    Elementor
    Encyclopedia Lite
    GEO my WP
    Limit Login Attempts
    Paid Memberships Pro
    rtMedia for WordPress, BuddyPress and bbPress
    User Role Editor
    Widget Importer & Exporter
    WooCommerce
    WordPress Importer
    WP Google Maps
    WP-Optimize
    wpForo
    ***********************************************

    But i need also to say, that i tried to install on a clean and fresh WP system and got the same error.

    I just Installed the Theme and then i let auto install all required Plugins from the theme. Should i install all other themes in the folder also?

    Thank you very much for your quick help.

    Best regards

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @Thanissara,

    Thanks for your feedback!

    We will create an installation with the same configuration as you and hope that we get the same error to make a patch as soon as possible.
    In the meantime, can you confirm that you have the error only with our plugins and themes (Gwangi or child themes) activated ?
    After that can you tell us if you use a child theme at the moment (Youth, Elite, etc.)? Or only Gwangi (the classic style) ?

    If you could create us admin access to your demo site this will make our support even faster!
    Or at least a screenshot of the error ?

    Thanks for your quick feedback!

    Thanissara
    Participant
    • 7 Topics
    • 35 Posts
    @pammy

    Hello,

    thank you for your Reply. I just deactivated your Theme and reactivated my previous. At my previous is no problem. Only i activated yours. I tried with your gwangi, child and sensual. All the same problem.

    How i can send you Admin Access? I dont want to post that in public.

    Thank you

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Ok sure you can contact us directly here : support@themosaurus.com

    Thanissara
    Participant
    • 7 Topics
    • 35 Posts
    @pammy

    I send Email, thank you

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Alright we made a small patch to our Grimlock and Grimlock for Yoast SEO plugins to fix the issue and installed it on your site. Can you please confirm that the issue is resolved?

    Thanissara
    Participant
    • 7 Topics
    • 35 Posts
    @pammy

    Still on some part, i send you already email. Thank you

    Thanissara
    Participant
    • 7 Topics
    • 35 Posts
    @pammy

    Please, dont forget to check the Footer and other page. There is still this error. Thank you very much

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @Thanissara,

    We are currently investigating to solve your problems (thank you for your return this pushes us to improve our plugins even more).

    As these errors are only “warning”, you can hide them momentarily by putting this code in your wp-config.php file:

    define ('WP_DEBUG', false);

    Here is a reference link:
    https://codex.wordpress.org/Debugging_in_WordPress

    We will get back to you as soon as possible.
    Thanks again for your feedback

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @Thanissara,

    We’re not able to test our changes on your site due to a syntax error in your wp-config file:
    Parse error: syntax error, unexpected '&' in /home/el5am602k6v1/public_html/wp-config.php on line 58

    As soon as you can correct that, we will gladly install patched versions of the theme and plugins.

    Thank you for reply.

    Thanissara
    Participant
    • 7 Topics
    • 35 Posts
    @pammy

    Hello,

    i tried to send you emails already. You can go to my Site, its Online. I hope you can fix that soon, because in my forum now, you cant post a topic anymore. Thank you very much in advance.

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @Thanissara,

    We’ve fixed the last error in the footer.

    Can you tell us more about the error in your forums and when did this appear ?

    Thanks for your reply.

    Thanissara
    Participant
    • 7 Topics
    • 35 Posts
    @pammy

    Hello,

    i appreciated your help, thank you. The error with the Forum starts after install your theme. I can add new category but if i want to add a new topic (Any User cant add any topic), it wont work. If i click that , nothing happens.

    Thanissara
    Participant
    • 7 Topics
    • 35 Posts
    @pammy

    Hi,

    and i found the next error: When in want to click “Customize” in the Frontend Area i got this Error:

    Edit widget: Grimlock Section Edit Add Grimlock Section
    Grimlock Section
    General
    Query
    Layout
    Style

    Fatal error: Uncaught Error: Call to undefined method Grimlock_BuddyPress_Groups_Section_Widget::add_title_field() in /home/el5am602k6v1/public_html/wp-content/plugins/grimlock-buddypress/inc/widget/class-grimlock-buddypress-groups-section-widget.php:268 Stack trace: #0 /home/el5am602k6v1/public_html/wp-content/plugins/grimlock-buddypress/inc/widget/class-grimlock-buddypress-groups-section-widget.php(243): Grimlock_BuddyPress_Groups_Section_Widget->general_tab(Array) #1 /home/el5am602k6v1/public_html/wp-includes/class-wp-widget.php(507): Grimlock_BuddyPress_Groups_Section_Widget->form(Array) #2 /home/el5am602k6v1/public_html/wp-admin/includes/widgets.php(243): WP_Widget->form_callback(Array) #3 /home/el5am602k6v1/public_html/wp-includes/class-wp-customize-widgets.php(1017): wp_widget_control(Array, Array) #4 /home/el5am602k6v1/public_html/wp-includes/class-wp-customize-widgets.php(968): WP_Customize_Widgets->get_widget_control(Array) #5 /home/el5am602k6v1/public_html/wp-includes/class-wp-customize-widgets.php(676): WP_Cus in /home/el5am602k6v1/public_html/wp-content/plugins/grimlock-buddypress/inc/widget/class-grimlock-buddypress-groups-section-widget.php on line 268

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi,

    We need to deactivate some plugins to debug and then update them but it seems like your are working on the site.
    Can you pause for several minutes?

    We’ll try to make this as fast as possible so you can continue your work.

    Thank you for your confirmation.

    Thanissara
    Participant
    • 7 Topics
    • 35 Posts
    @pammy

    Ok, now i make a Pause

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Thanks. 😉

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @Thanissara,

    It seems like we’ve fixed all the errors we’ve talked about. Once again, we’re really sorry for your inconvenience.

    1) We’ve improved the compatibility of our framework with PHP 7.1+. You have already provided you with the next release of our themes (Gwangi, Gwangi Child and Gwangi Sensual) and our plugins (Grimlock, Grimlock Animate, Grimlock for bbPress, Grimlock for BuddyPress, Grimlock for The Events Calendar, Grimlock for Yoast SEO, Grimlock Hero and Grimlock Isotope).

    2) The problem with the broken edit topic form seems related to the use of your JavaScript caching plugin (Autoptimize) when you switch themes. Everything seems to work perfectly when it’s deactivated. So maybe, purging the cache or changing the plugin settings might solve this issue.

    Finally, we’ve noticed you have been using wpForo to build your forums. So, you might consider uninstalling bbPress (and Grimlock for bbPress) as these two serve the same purpose.

    Cheers,

    Thanissara
    Participant
    • 7 Topics
    • 35 Posts
    @pammy

    Hello,

    thank you very much for your help 🙂

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    You’re welcome. 🙂

Viewing 22 posts - 1 through 22 (of 22 total)

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