- This topic has 5 replies, 2 voices, and was last updated 2 years, 11 months ago by
.
-
Posts
-
Hi Chuckouma,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Maybe this topic will help you to solve your issue as they seem to answer the same concern:
Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.
To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums: buddypress.org/support.
We remain available for all support requests related with the use of your theme.
Regards,
Limit Login Attempts Reloaded plugin is not installed
Hi Chuckoumar,
I’m afraid I don’t exactly understand your reply.
As I told you in my previous answer, edit the login failed message is related to the use of BuddyPress, not our theme. We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionalities.
In that case, it will be better if you reach our BuddyPress team. They might have a solution that we don’t know of.
Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you’ll make a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻
Best,
Okay, I answered you about Limit Login Attempts Reloaded plugin because the link you sent me is about Buddypress and that plug in.
I don’t want to edit the fail message error, it is not showing at all!
That’s why I thought it was a problem with the theme.
Hi chuckoumar,
Thank you for your feedback. I misunderstood.
My best guess is that your issue might probably be caused by BuddyPress plugin as we don’t encounter this issue with our demos. However, could you please deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘error message when login fails’ is closed to new replies.
