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Hi
I have installed the dating theme in my test environment and will now try to upload the theme once again and start from the beggining.
Unfortunately I get this error message when trying to uplad the theme again. Do you know why?I also try to run the theme setup agian and that doesn´t work either.
See attached file below
Hi @zizim,
My best guess is this issue is probably caused by insufficient memory allocation or file permission misconfiguration for your server.
For better debugging purposes, please first activate logging on your website, just turn WP_DEBUG to true, like following:
define ('WP_DEBUG', TRUE);
You will find this constant in your wp-config.php file.More on this in the following topic: https://codex.wordpress.org/Debugging_in_WordPress
Then, please deactivate all plugins, activate a default WP theme (i.e. Twenty Seventeen) and then try to run the WP Importer with the following file:
https://raw.githubusercontent.com/WPTRT/theme-unit-test/master/themeunittestdata.wordpress.xmlThis may confirm that the problem is related with your configuration and it will give you the necessary error logs to transfer to your server hosting support.
Finally, please also check the WordPress prerequisites here: https://wordpress.org/about/requirements/.
For better performance (and better security) we obviously recommend the version 7.2 for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.
We hope this will help.
Regards
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Error when trying to upload theme’ is closed to new replies.
