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Hello,
I have encountered an issue on my forum page. When trying to use the search bar and typing in a name of a forum it does not work and does not shows any results/suggestions.
Are you able to help me out please?
Thank you
Hi Matt,
The fact you don’t get any result is related to the number of topics created. Actually, it seems you didn’t have any topic created on your website. Am I right? Note that Music is a category, not a topic. This is why you can’t get this on your search result.
Best,
Hi,
Thank you for your reply. Well first of all I would like to be able to search for a category first, which does not work. If 100 categories are created then the search bar should work. I did add a topic within the music category but neither I can search for the category or the topic itself within that category. It seems that the search facility is not working.
Thank you for your help in advance.
Thank you for your feedback Matt.
That’s very odd this search field doesn’t work. My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
First of all, could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
We’re waiting for your feedback. 🙂
Thank you.
Hi,
I did as recommended and I still am facing the issues
Hi Matt,
Thank you for your feedback.
Maybe these topics will help you to solve your issue as they seem to answer the same concern:
Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.
To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums:
bbpress.org/forumsDon’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you will be making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻
We remain available for all support requests related with the use of your theme.
Regards,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Forum Search’ is closed to new replies.
