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Fresh install running into problems

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Ivan
    Participant
    • 9 Topics
    • 29 Posts
    @picturebox1

    Hi,
    I have just purchased the gwangi theme and started the instillation. Everything went fine as it was a fresh install into a new domain. However the theme started throwing up 403 error messages shortly after instillation. I carried on and completed the instillation but the error 403’s continue.

    I tested all the plugins but there were no conflicts. I ran diagnostics on the scripting but again only minor issues.

    gwangi/woocommerce/cart/cart-empty.php version 3.1.0 is out of date. The core version is 3.5.0,
    gwangi/woocommerce/cart/cart.php version 3.4.0 is out of date. The core version is 3.5.0,

    I am not sure if you are about to do a update which would remove this problem or if I have to do this myself. I am guessing this is the problem as the 403’s go away with other themes. Please advise.

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @picturebox1,

    First thanks a lot to purchase Gwangi!

    Could you please create a new website user for us? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Cheers,

    Ivan
    Participant
    • 9 Topics
    • 29 Posts
    @picturebox1
    This reply has been marked as private.
    Ivan
    Participant
    • 9 Topics
    • 29 Posts
    @picturebox1
    This reply has been marked as private.
    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @picturebox1,

    Thanks to send us your credentials.

    Can you send us one of the problematic urls? Because when browsing through your pages, we can’t find any 403 errors.

    Thanks in advance!

    Regards,

    Ivan
    Participant
    • 9 Topics
    • 29 Posts
    @picturebox1

    Hi,
    I have enabled debugging mode and will carry on the development until a few error messages happen. Then screenshot so you can see.

    Ivan
    Participant
    • 9 Topics
    • 29 Posts
    @picturebox1

    Hi

    Thank you for your help!

    I have now been doing much more work on loversbee.com and the error messages have now stopped. I think there was a conflict with a plugin. Either Under Construction or Jetpack. I am inclined to think it was most likely the Under Construction plugin.

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    You’re welcome @picturebox1! Good news if this issue is solved!

    Feel free to create new topics for all support requests related with the use of your theme.

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)

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