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Hello.
Why are half the functions again not displayed on the website https://new.psytrance.pro/ ?
Hi Dicomp,
Can you confirm me you have more than one user registered on your website? When I visit your directory, I see no users.
If you have created some users manually, the reason why you can’t see them is because BuddyPress will only show members considered as “active members” on the site. Even if you manually activated the users, you need to log in with each user account at least once so that BuddyPress considers them as active members.
To make it easier for you, you can install the “User switching” plugin (https://wordpress.org/plugins/user-switching/). This plugin will allow you to browse your members list, then click on “Switch to” on the user of your choice. After switching, a link will appear at the bottom of your site to switch back to your admin user. You can then repeat the process for all your users and they should appear in your members page.
If you have Paid Membership Pro plugin activated, this issue could also come from its misconfiguration (and its BuddyPress add-on’s). Please make sure to deactivate Paid Membership Pro (and its BuddyPress add-on) to test if this is related to the configuration of these plugins.
If this is the case, we recommend that you follow this post explaining how Paid Membership Pro and its BuddyPress add-on work:
https://www.paidmembershipspro.com/add-ons/buddypress-integration/Regards,
Hi
I don’t mean users. I mean that parts of the template and design are not displayed. All this is confusing, see the photo.
ОПЯТЬ-ПРОБЛЕМА-ШАБЛОНА
ОПЯТЬ-ПРОБЛЕМА-ШАБЛОНА1
ОПЯТЬ-ПРОБЛЕМА-ШАБЛОНА2
ОПЯТЬ-ПРОБЛЕМА-ШАБЛОНА3
ОПЯТЬ-ПРОБЛЕМА-ШАБЛОНА4
ОПЯТЬ-ПРОБЛЕМА-ШАБЛОНА5
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/
Kind regards,
Hi Dicomp,
Thank you for your feedback.
That’s indeed very strange! 🤔 It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
This reply has been marked as private.
Hi Dicomp,
We sincerely apologize for the delay in responding to your message. Our team has been navigating a particularly busy period, and we regret any inconvenience this may have caused. Thank you for your patience.
Thank you for granting us access to your WP Admin. We will investigate further to find from where this issue is coming from.
We will be back to you ASAP.
Regards,
It seems I cannot access your website. Can you please check on your side and come back to me when the site is accessible?
Thanks Dicomp. 🙂
This reply has been marked as private.
Hi dicomp,
I deactivated W3 Total Cache plugin and it seems all is working fine. Can you please check on your side?
As this issue is related to this plugin, please don’t hesitate to reach out the plugin’s authors. I’m sure they will be more suited to help you fix this issue.
Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you’ll make a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻
Best,
Hello
I’m making a similar site for musicians https://promodj.com/Using what functionality can I create a similar directory? https://promodj.com/music
I just found that this can be done using categories https://new.psytrance.pro/wp-admin/edit-tags.php?taxonomy=category
Hi,
You can achieve this using Grimlock Term Query block. 🙂
Best,
🍾 2024 is coming ! 🥂
From December 23, 2023 until the January 2, 2024 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2024. Be sure that we’ll do our best to manage all your topics as soon as possible.
We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘functions again not displayed’ is closed to new replies.
