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hello i have solved the problem.
by disabling the grimlock animate plugin.
you should see what’s wrong
Hi @lolivier12,
This error should not be encountered on your website as Plugin Update Checker is a widely use open source library and to my knowledge, no other website using Grimlock and Gwangi is encountering this issue.
Could make sure that everything went correctly during the setup? Did you use the setup wizard? Do all plugins and the theme have the access the correct permission to run correctly?
With latest version of our theme and all the required plugins, you should be able to run Grimlock and Grimlock Animate safely without any error or duplicated sections, as shown on our demos:
https://dating.gwangi-theme.com/Cheers,
yes I installed through the assistant, however, I am local: is there a problem?
if i put the intallation over it i wouldn’t have worries about my changes?
I can no longer put the installation
it’s been three times that I reinstall locally but still the same problem
(I clear the memory cache)it’s really unpleasant why me it does not work?
Hi @lolivier12,
I’m really sorry about this. And I cannot find a way to reproduce this issue with our local websites or our demos… That’s very odd.
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
Thank you.
Hi @lolivier12,
Thank you for your precious feedback.
There is definitely an issue in one of our plugin (for the duplication issue) which will be fixed in the next update (Hopefully early next week).
In the meantime, you can just disable one of the following plugins:
– Grimlock Animate
– Grimlock VideoThank you very much for your patience.
Best,
Thank you for your comment because I knew it was not another plugin since I had to deactivate them this morning as soon as you did the update I would see if it works thanks for the help
Hello the update works well Thank you
Hi @lolivier12,
We have just released a new update of Grimlock. Updating this plugin to the latest version should fix this issue.
After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
https://www.lifewire.com/how-to-clear-cache-2617980Kindest regards,
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