Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Theme Customizer › Appearance › Group Layout On Homepage
- This topic has 5 replies, 2 voices, and was last updated 3 years, 9 months ago by
Manathan.
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AuthorPosts
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@themodactyl
- 0 Topics
- 6758 Posts
Hi Sturgeon, 🙂
This is standard design with our theme, I’m afraid.
As this is not breaking the page, changing this is considered customization work. Unfortunately, this is a service that we do not provide.
We only share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.
If you want to go further with the customization of your website, we advise that you hire a freelancer to do it for you.
If you’re on a tight budget, we recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.
Thank you for your understanding.
Best,
August 18, 2021 at 13:51 #34464@themodactyl- 0 Topics
- 6758 Posts
Hi Sturgeon, 🙂
Sorry, it seems I misunderstood your issue. Thank you for sharing these screenshots.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
We’re waiting for your feedback.
Thank you.
August 20, 2021 at 08:59 #34499@themodactyl- 0 Topics
- 6758 Posts
Hi Sturgeon, 🙂
Thank you for your feedback. We’re sorry to read that this quick steps didn’t help you solve this. In that case, it’s best if we take a quick look at this…
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
August 23, 2021 at 09:42 #34537 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Group Layout On Homepage’ is closed to new replies.