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Hi
Gwangi – Community demo dont look the same as shown in Envato
There are missing sections in the front page.
I installed it choosing Elementor.
There are exactly 10 sections missing. Only have Top/Cover with membership subscriptionHow can I have the full demo installed?
Thanks
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.
Thank you.
This reply has been marked as private.
Thank you for granting us access to your WP Admin.
Indeed, it seems something went wrong during the installation. In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: https://wordpress.org/about/requirements/
For better performance (and better security) we obviously recommend the version 7.2 for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.
We really suggest you to reset your database and relaunch the setup wizard to install the theme, as it will programmatically do every steps for you.
You can easily reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/), activate Elementor manually and start fresh with our setup wizard.
We’re waiting for your feedback.
Regards,
I followed your suggestions. None of those worked. It’s frustrating.
Thank you for your feedback. We will investigate further to find from where this issue is coming from and how we can help you.
Are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
I would like to apologize for the delay of my response. Your topic has not been answered and I would like to offer my sincerest apologies.
After a visit to your site, I notice that everything seems to be working properly.
Feel free to check out our documentation resources for more help:
Again, I apologize for the lack of responsiveness.
If you have further questions or requests, feel free to create other forum topics.
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Gwangi – Community demo dont look the same as shown in Envato’ is closed to new replies.
