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Hello,
My Theme Customizer crashes and causes a critical error.
My debug log shows this app: Kirki Customizer Framework has problemsI havent done anything and this suddently happend.
See screenshot https://prnt.sc/26qi6or
Hi Medienor,
Be aware that a few weeks ago, Kirki was updated to version 4.0 which changes a lot of things. The developers of Kirki realised that this update caused some issues for many WordPress installations and they have cancelled the release to return to 3.1.9.
Therefore, the solution is to reinstall Kirki to get the 3.1.9 version. For that, I invite you to delete the plugin and reinstall it by downloading this version here: Kirki 3.1.9.
Be sure that the new version will be compatible with your theme as soon as possible. However, we have to deal with this compatibility once Kirki has released a stable version.
Let me know if this issue is solved when returning to kirki 3.9.
Best,
Hi Medienor,
Could you please make sure that you have the latest theme version and that all recommended plugins are up-to-date? Then, I suggest you to update Kirki to the last version to check if this issue is solved.
Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
We’re waiting for your feedback.
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Kirki Customizer Framework causes critical error’ is closed to new replies.
