Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Fine Tuning › Performance Optimization › logo messing up
- This topic has 4 replies, 3 voices, and was last updated 3 years, 6 months ago by
Manathan.
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AuthorPosts
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CameronParticipant@emerylanee
- 1 Topics
- 2 Posts
hi there.. i am having issues with your theme…. i changed the sites idenity logo but its still showing the defult logo…. http://www.costadelsolhoa.com
November 14, 2021 at 09:19 #36754@roboraptor- 0 Topics
- 422 Posts
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help:
Kind regards,
November 14, 2021 at 09:19 #36755@themodactyl- 0 Topics
- 6758 Posts
Hi Cameron,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
My best guess is that your issue might probably be related to the cache. I took a look and all seems to work perfectly. Please find the attached screenshots in my next private answer.
Could you please consider clearing all activated caching system as well as your browser cache? If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Thank you for bring this second question to our attention. We’re glad to answer any question related with the setup of our theme. However, it is very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic.
Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.So, could you move your other questions into a different topic, please? One question = one topic.
By doing this, you will be making a great contribution to this forum, and we thank you very much for that!Thank you.
November 15, 2021 at 10:26 #36770 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘logo messing up’ is closed to new replies.