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Hello dear support team,
the matchmaking function doesn’t work at the BP Members Map page.
The icon appear but it’s loading all the time and doesn’t come to an result.Cheers,
Dominik
Hi @dominik,
Thank you for bringing this to our attention. The issue might be cause by a conflict between two third party plugins (BP Maps for Members and Match me for BuddyPress). In this case, we won’t be able to solve this with our theme. The solution will have to come from either one plugin authors or the other.
We will investigate further to find from where this issue is coming from and if we’re able to solve it ourselves.
We will be back to you ASAP.
Thank you for your patience.
Regards,
Hi @dominik,
We’ve investigated this issue and it appears that both plugins are not 100% compatible with one another. In consequence, there is unfortunately nothing that we can do with our theme to fix this.
My recommendation is to try to reach the plugin authors for Match me for BuddyPress and inform them of this issue. They will be more informed and better suited to help you.
To go further, we invite you to post your request on their support forums:
https://wordpress.org/support/plugin/match-me-for-buddypress/We remain available for all support requests related with the use of your theme.
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Matchmaking doesn't work at Members Map’ is closed to new replies.
