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Okay so, I just noticed this because for some reason the theme is displaying the the user name with an ¨@¨symbol and the ¨Nickname¨ twice.
I never noticed that the @ was missing, untill I noticed the nickname was displayed twice, thought it was weird and went to your original theme (socialize) and saw that this is different.
Here are screenshots… Please tell me that I dont have to re-install everything because of some kind of error, I´m pretty much done 🙁 🙁 🙁 : ( 🙁 : ( : (
One screen shot is from mine and the other is from yours
Hi Rene, 🙂
Thank you for reaching out. No worry, I think it is just a misconfiguration.
We will investigate further to find out how we can help you. We will be back to you ASAP.
Thank you for your patience.
Regards,
Thank you.
Still no answer?
Hi Rene,
I’m afraid we’re short-staffed. Be sure we’re working hard to get back to you as quickly as we can and we really appreciate your patience!
Concerning the fact that the username is repeated, my best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
We’re waiting for your feedback.
Thank you.
Hi Rene! 🙂
Thank you for your patience.
We found out from where the issue related to the @ is coming from. This symbol is related to the Activity Stream feature. To display it, please activate the activity stream in Dashboard > Settings > BuddyPress.
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Member profile error’ is closed to new replies.
