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Hi @candicehorie,
Can you please create a new website user for us? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next private reply.Cheers,
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Hi @candicehorie,
We recently release a new version of Gwangi (Gwangi Parent theme v1.1.5) and you currently have the version 1.1.4. Updating your theme to the latest version should fix this issue.
I noticed that you have successfully updated Gwangi youth (1.1.3) and Grimlock for BuddyPress (1.0.4). This is very good because they are also necessary for the update of the swap member view.To update your parent theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.
Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.
When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your Gwangi theme from there by clicking the “Update available” button.Then you will need to empty your browser cache and reload the page.
If you want to read more on what browser cache is and how to clear it, here is an article that might help you: https://www.lifewire.com/how-to-clear-cache-2617980Regards
thank you!!
You’re welcome. ?
All the best,
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