Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Compatible Plugins › Events Calendar PRO › Missing Left side Menu: Events Cards, Events Map
- This topic has 4 replies, 3 voices, and was last updated 4 years, 7 months ago by
Themosaurusrex.
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AuthorPosts
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Rizen InnovationsParticipant@rizenindia
- 21 Topics
- 42 Posts
No Left side Menu of Events Cards, Events Map as it is shown in demo.
I have checked the plugin as suggested on post #15521.
Can you suggest any similar plugin that is available for free?
August 19, 2020 at 07:21 #16352@themodactyl- 0 Topics
- 6737 Posts
August 19, 2020 at 10:45 #16369@themosaurusrex- 0 Topics
- 2048 Posts
Hi @rizenindia,
You have recently given the following rating to Cera:
https://themeforest.net/ratings/3185882Our support does not seem to reach your standards.
We have at heart to provide our community with the best possible support, all centralized on the same platform. That way, it’s easier for us to keep track of issues and share screenshots, walkarounds, code snippets or video tutorials in order to help you to find the best solution.
To do so, we ask our community to comply to verify simple rules, like splitting long and convoluted questions into short straight-to-the-point questions, like sharing highlighted screenshots as much as possible or like posting one topic per request or subject. This way, it is easier for our support team to manage the overall flow of customer questions, which helps handle all requests, including yours, faster.
We’re usually experiencing a significant volume of enquiries and our response time could be up to 1 business day. This delay helps us to handle the queue and make sure that all customers benefit from the best support possible.
By complying those simple rules, you can rest assured that we will handle your request as soon as possible.
Thank you for your understanding.
Regards,
August 25, 2020 at 11:09 #16552Rizen InnovationsParticipant@rizenindia- 21 Topics
- 42 Posts
Hi @themosaurusrex,
It has been 3+ days and there is no update or solution provided for our above query since our rating. This is really disappointing and so unprofessional.
Kindly suggest on solving the above issue at the earliest.
Thanks
August 28, 2020 at 15:40 #16774@themosaurusrex- 0 Topics
- 2048 Posts
Hi @rizenindia,
Thank you for sharing your honest opinion.
We ask our community to comply to verify simple rules, like splitting long and convoluted questions into short straight-to-the-point questions, like sharing highlighted screenshots as much as possible or like posting one topic per request or subject. This very easy requirement has still not been respected by you as you keep on posting topics including multiple subsections and it make our support job more difficult.
We use The Events Calendar and The Events Calendar Pro for our demos. Maybe you’re missing this plugin or its premium version as the feature you’re looking for are included in it.
To know precisely which features can be add to your calendar, it’s best if you ask directly to the plugin authors. They will be more informed and better suited to help you:
https://support.theeventscalendar.com/We remain available for all support requests related with the use of your theme.
Best,
August 31, 2020 at 11:11 #16869 -
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The topic ‘Missing Left side Menu: Events Cards, Events Map’ is closed to new replies.