Hi Shurla,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
My best guess is that your issue might probably caused by some cache issues.
First of all, can you please make sure that you have the latest theme version and that all recommended plugins are up-to-date?
Finally, can you please clear all activated caching system as well as your browser cache before investigating any further? If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Maybe this article from UsersInsights might catch your attention as it seems to be related to the profile fields: How to customize the BuddyPress profile page.
Please note that this issue is related with the use of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide. To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums: BuddyPress support
We remain available for all support requests related with the use of your theme.
Regards,