- This topic has 4 replies, 3 voices, and was last updated 3 years, 4 months ago by
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I got some angry response from my newly registered members. They asked why they are required to enter their real name during registration only to be shown on profile page thinking that username only can appear on probfile page publically.
I was lost beacuse I thought I did check that username be only to appear. I did see that the “name: {primary} {required} {Sign up} on profile fields. I can’t delete it. So I checked with signup fields and the name is till required. This also can’t be deleted. What is going on?
How can i prevent “name” from showing publically on profile? Where is the setting for this?
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help:
Kind regards,
Hi Eric,
Thank you for reaching out to us. I’m sorry you received angry feedback from your members.
Be aware that the account details is the portion required for WordPress. To change this, you’ll need to edit de default behaviour of WordPress. The Profile details is the form managed by BuddyPress. As you know, can edit this part in Dashboard > Users > Profile Fields. To know more about this, please click on the following link: Modifying the Registration Form.
I found these topics that might help you as it seems they answer to a same concern:
As this issue is related with BuddyPress, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.
To go further, we invite you to post your request on their support forums: BuddyPress support.
We remain available for all support requests related with the use of your theme.
Best,
I understand. I wondered why can’t the required “name” on the BuddyPress side be deleted, edit, or hide so that the name won’t be shown on the extended profile?
Hi Erik,
I am afraid that to this day, we remain without an answer to this question. 🤷🏻♀️
In case you have an answer from BuddyPress team, please share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you will be making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Name and Username on Profile page’ is closed to new replies.
